Frequently Asked Questions
Why did you choose this profession?
Our eyesight has such a profound influence on our experience of the world. Having realised this early in my medical career, ophthalmology seemed like the obvious choice!
What is your favourite operation and why?
Cataract surgery. It is a reliable operation with an extremely high success rate and has immediate effects on the patient’s quality of life.
Can you name a person / teacher / mentor along the way that taught you something important about your given field?
My mentor, A/Prof Ross Benger, always used the catch phrase “Show me the evidence!” Nothing is certain in life, but science and medicine at least helps us get closer to the truth.
Do you have a memorable patient story / work experience or moment you can share?
Too many to mention! I always try to remember the concept of “sonder” when seeing a patient, every person presenting with an eye condition has a complex and intricate life also, and this can influence their medical condition.
What are some hobbies and interests outside of work that you enjoy?
I enjoy spending time in the natural world. I am currently trying to learn the flora and fauna of Central Australia and feel most relaxed when walking in the MacDonnell Ranges.
Do I need a GP referral?
If you are a Medicare card holder and wish to claim the Medicare rebate, you will require a valid referral (addressed to your chosen specialist) from either a GP, optometrist or another specialist to entitle you to claim your Medicare rebate. Referrals from GP’s and optometrists are valid for 12 months and Specialist referrals are valid for 3 months. Medicare ineligible patients or patients who do not wish to claim the Medicare rebate do not require a referral to attend the practices and will be billed per our standard rates.
Do I require Private Health Insurance to be a patient?
No, you are not necessarily required to have private health insurance to be a patient with Dr Heydon. A self-funded patient is someone who doesn’t have Private Health Insurance, therefore simply pays for their own medical treatment upfront. For surgery, this consists of the specialist’s fee, the anaesthetist’s fee and the hospital’s fee.
It is the hospital’s fee which makes up the vast majority of the cost. Remember that private health insurance generally only covers in-hospital care such as surgery and does not cover outpatient and clinic services.
Is there a Bulk-Billing service offered?
In general, bulk-billing is not offered in a private clinic due to the cost of practice facilities, equipment, and staff. An out-of-pocket cost is required to provide a high level of care for patients in this setting. Dr Heydon, through his public hospital appointments at RPA and Liverpool Hospitals can help patients access public hospital ophthalmology services, also.